Payment Instruction

1.Pay with PayPal

The safer, easier way to pay.

When you choose PayPal to pay, you will be redirected to the PayPal payment page, where you can confirm your payment by logging in with your PayPal username and password. You may still check out even without a PayPal account. To do so, please click on "Pay with Debit/Credit Card" and you’ll be redirected to a secure page where you can enter your credit card information or complete your payment safely via PayPal.

2.Pay With Credit/Debit Card(Visa,Mastercard,Maestro)

The credit card schemes listed above are the most commonly used credit cards on this website. Do not worry if your credit card scheme is not listed, we encourage you to go ahead and make the purchase.

Please note that eing does not collect your credit/debit card number or personal information when you make a payment. For questions regarding your transactions on our site, please consult your card-issuing bank for information.

3.Pay with OXXO

OXXO is the most popular voucher method in Mexico. 【OXXO only for Mexico, other countries please use credit card, debit card or paypal】When you choose to pay via OXXO on our website, you will get a barcode/voucher which you can use to pay via cash in more than 14,000 affiliated stores.


About credit card payment failure please check below:

--About security verification code: the Security Code you entered may be incorrect, or this credit card may not be accepted.

Please call the "800" number on the back of the card to have your credit card bank accept the payment and try again.

--Regarding restrictions: it appears that you have exceeded your credit card daily limit. Please use another credit card or contact the credit card company directly.

--About the card number: the "Card Number" you entered may be incorrect.

Please check the "card number" and try again.

The card may not be valid. Please use another credit card or contact the credit card company directly.

--About the validity period

The "Expiration Date" entered may be incorrect. Please check the expiration date and try again.

--About transaction failure

Please use a different credit card or contact the credit card company directly and try the purchase again.

--Other errors

There was an error verifying your credit card information. Please contact the credit card company directly for details such as the cause of the error.


A record of unsuccessfully paid orders remains in the shopping cart.

Once you have determined the cause of the error, click the "Pay Again" button to continue your purchase.